SPI Supplies Return Authorization Number Request

Be sure to obtain RA number before returning anything to SPI Supplies!

Dear SPI Supplies:

I want to return the following item(s) for the indicated reasons given below. If more than one item, I am being sure that each one is labelled separately so that my comments can be item specific.

I understand that items being returned because of customer (e.g. my) error are subject to a 15% restocking fee, and items requiring refrigeration can not be returned under any circumstances.

Items being returned because of error on the part of SPI Supplies will be issued full and prompt credit.

I will be returning the following product(s):


Approximate date of receipt of product(s):
Alternatively, I can give SPI Supplies invoice numbers covering the items when shipped from SPI Supplies.


Reason(s) why product(s) is (are) being returned to SPI Supplies.


If an item is being returned for repair, I am expecting to have it returned to me by days. Remember that the shorter the turnaround time, sometimes the higher the repair costs, which sometimes can be double the price the repairs would otherwise be. I have indicated in the above data box information about the specific item(s) to be returned for repairs.

My Information:

Mr. Ms. Dr. Prof. Other:
Title:
First/Given Name:
Middle Initial/Name:
Last/Family Name:


Phone Number with country code:
FAX Number with country code:
E-Mail Address:
Please Repeat E-Mail Address:

Institution/Employer Affiliation:
Address:

City: State/Province:
Country: Postal Code:

OPTIONAL PLEASE HELP US QUESTIONNAIRE

1.Major instruments in my laboratory:
SEM EDS TEM LM
Confocal SPM WDS Auger
XPS SIMS RBS XRD
FESEM Other:


2.Current Vendors used for microscopy laboratory consumables:
Primary:
Secondary:

3.How do you order:
Direct from Manufacturer:
Via this Distributor:

4.If there is was one thing we could do, or action we could take, that would increase your reliance on SPI Supplies products or Structure Probe services, what would it be?


5.Would you mind giving us your candid opinion about our efforts to bring you an on-line all-electronic catalog for our microscopy related products and services?


6.Please inform us on how you found the SPI Supplies/Structure Probe website today.
Other:


It is my understanding that SPI Supplies will be responding quickly to this RA (Return Authorization) # request.



It is the policy of Structure Probe/SPI Supplies that any information provided to us by actual or prospective customers is completely confidential and will not be revealed to any outside party without a court order.

To Ask a Question or Make a Comment

To Place an Order or Request a Quote

Return to:
Sunday July 05, 2009
© Copyright 1999 - 2009. By Structure Probe, Inc.
Contacting Structure Probe, Inc.
All rights reserved.
All trademarks and trade names are the property of their respective owners.
Privacy Policy

Worldwide Distributors, Representatives, and Agents Flag logo