Structure Probe Inc -
What we learn from you when you visit our website
While information is the heart of our ability to provide superior service,
one of our most important assets is the full trust of our customers and
clients. Keeping customer information secure, and using it only as our
customers would want us to use it, is a top priority for all of us here at
SPI Supplies and Structure Probe, Inc.
Please be aware of our promise to you:
- It is our intention to give you, the viewer who is also our customer,
complete control over any information that might be provided to our firm.
On an around-the-clock basis, you can explore the Structure Probe, Inc. -
SPI Supplies website without ever telling us who you are or giving us any
other information about yourself. This promise also extends to the
"planting of cookies" in a viewer's browser. We will not attempt to plant
a "cookie" mainly because such action would run against our corporate
culture and our own feelings about potential privacy violations. But, with
regard to your having left us any information at all of any type, we view
it as a real trust. We consider your trust to be truly priceless. We would
never knowingly do anything to put that trust at risk.
One important exception:
When you use the SPI Supplies "Shopping Cart", the only way the "cart" can
work at all is to plant a temporary short-lived "cookie" into the browser of
the customer making a purchase. Such cookies would exist only for the
purpose of making the cart "work", and in any case, after the order is
completed, the "cookie" would be self-extinguishing and disappear from the browser.
For the ordinary browsing of the SPI Supplies website, so long as the
shopping cart is not in use, it would still be our policy to not plant "cookies", or to
make any attempt to gain other information about our visitors.
An exception to the exception:
If, and in our sole opinion, we have reason to believe there is some kind
of abuse of the SPI website, we reserve the right to monitor, and/or
record any activity occurring on the website without prior notice or
authorization. If you do not agree to such monitoring, but only in such
situations, you should now exit immediately.
- There could be times, however when you are asking us a question or
requesting a quote, and in these such instances, we will need at least some information from you.
You can be 100% certain that any such information collected will never be
divulged or sold or in any other way dissipated from our organization to outsiders.
You can also be certain that such information will be used strictly within
the context in which it was given. For correspondence with customers in certain
countries outside the USA, we have agreements to send copies of
correspondence to our listed agent or distributor. However, if you had specific
wishes that we not do that, just let us know and from that point on, all
communications would be strictly between you and SPI Supplies.
The only exception would be if we were forced to divulge such information
as a result of a court order from a United States Court. Please note that
when a form is filled out, only those boxes with the
star "bursts" are required to submit the
form. We have minimized such required fill-ins to be the least intrusive.
The other information we gather is strictly to better serve our customer's
needs in the future. However, the non-required parts of the form are just
that: not required. You should feel perfectly free to submit a form
containing only the required fill-ins.
- The only information that is captured otherwise is your domain
registration, but in no case, do we fully capture your e-mail address.
Domain registration information is used for statistical purposes only,
for example to determine the frequency of visits to our website by viewers,
for example, in a specific market area, for example, Australia. You can
be sure you will never receive any unsolicited e-mail messages unless you
have specifically requested that we send you such messages by way of an
affirmative answer to such a request on one of
our fill-in forms.
- Only authorized SPI and Structure Probe, Inc. employees, who are
trained in the proper handling of customer information, will have access to
your information. Any employee ever found to violate our privacy promise
will be subject to our normal disciplinary procedures.
- Structure Probe, Inc. - SPI Supplies is dedicated to the operation and
management of our website to the highest professional standards. We have
developed a world wide reputation for leadership in the industry of
microscopy we serve and this same brand of leadership is being applied to
our website as well.
- We will continuously assess ourselves to ensure that customer privacy
is respected. We will endeavor, at all times, to conduct our business in
a manner that fulfills our promise in the many countries in which we do
- Mailing lists:
Structure Probe, Inc. and SPI Supplies do not send out mailings, either of the traditional type
(e.g. "paper" or "hardcopy") or electronic (unsolicited e-mails). Unlike some firms still mailing brochures and printed catalogs, we have absolutely no need to
even maintain such lists. And of course, you will never ever receive any
unsolicited e-mail from us.
- Should you have any concerns or questions about our privacy policies,
just let us know! Remember that we
consider your trust in us to be one of our most valuable assets and we will
spare nothing to protect the sanctity of that valued relationship!
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© Copyright 1995 - . By Structure Probe, Inc.
Contacting SPI Supplies and Structure Probe, Inc.
All rights reserved.
All trademarks and trade names are the property of their respective owners.
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