Terms and Conditions
Payment Terms and Methods
Payment Options:
Credit card or some other form of prepayment is required for all laboratory
services requests, the exception being for existing credit account (all net
30 days) which were already in existence and were in good standing. For all
others, the terms are payment in advance. We accept all major credit cards
for payment and any banking fees are absorbed by SPI Supplies. If you are a
foreign customer paying on a foreign currency credit card, the US equivalent
amount will be charged through to your credit card in terms of your own
local currency.
Other options for payment include the following:
Prepayment:
All invoices are payable in US dollars either in the form of a paper draft
(check) drawn on a bank in the United States or by electronic funds transfer.
For the electronic transfer of funds to our accounts, please add $25 to the
transfer to cover the banking fee on our end that gets removed from the payment
prior to its getting into our account.
Pricing policy and price protection against increases:
All projects executed as a laboratory analytical service are commenced only
after the client has received a written (generally fixed price) quote for
the project. We can never given any guarantees about an outcome but we do
spell out in our proposals "bench marks" when we can so our clients can
follow the progress we are making. If a project is going to require a
budget different from what was quoted, then at the very time we make that
discovery, the client is notified and the reasons given for the changed
perception for the level of effort.
Banking fees:
As banks in the USA become more and more deregulated, all businesses are
being assessed all kinds of fees that previously were never separately
charged. Presently, Structure Probe, Inc. is being assessed a $25 fee when
funds are electronically transferred into our account from outside the USA.
Therefore, all invoices paid via electronic funds transfer from outside the
USA should be increased by $25 to indemnify Structure Probe against this new
fee. This fee does not apply to electronic transfers within the USA and
the fee that is charged is absorbed by Structure Probe, Inc.
We want to make clear that payment by credit card can continue to be made
without the imposition of additional fees. And of course, any payment in US
dollars drawn on an account of a US bank in the USA will similarly be free
of any such additional charges (e.g. a standard corporate paper check).
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Sunday October 12, 2008
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Contacting SPI Supplies and Structure Probe, Inc.
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