The policy simply stated:
The flat rate charge for shipping, handling, and insurance will be $44.00 for courier air shipment by UPS or
FedEx (selected by SPI Supplies) to all customer destinations in Hawaii, irrespective of the shipment's weight
or commercial value. Included are shipments that include 
products but excluded are shipments that contain dangerous goods.
This means that an order that consists of some tweezers, TEM grids, Parafilm®,
and SPI Supplies
silver paint, which does include an
product (e. g. the silver paint) would ship under the flat rate program to any business address (see important
exception below) in Hawaii.
However, such shipments would be subject to the special packaging charge, to the degree necessary, to cover the cost
of the special packaging that makes possible the lower cost shipment.
Exceptions:
Keep in mind the following exceptions to the above policy statement:
- These special conditions apply only to shipments destined for Hawaii. Shipments containing dangerous goods
that are not described as
are not covered by this program.
- Addresses not considered to be bona fide business addresses by the carrier (e. g. FedEx or UPS) are subject
to a $15 residential address fee.
- The final arbiter as to whether an address is or is not a residential address is the carrier, that is, UPS or
FedEx. Generally speaking, if one has sleeping accommodations at the address, or if the property is not zoned
for commercial use, the carrier designates such an address as a "residential" address.
The benefit to the customer:
Customers of SPI Supplies are able to estimate almost to the penny the actual credit card amount that will
be charged to their credit card for a credit card purchase. There is no need to waste time getting a "quote"
since all of the information necessary to calculate a total CIF amount will be available to the customer at
the time the order is placed.
Our customers in Hawaii have requested a flat rate program like this, and we offer it now in response to such
customer requests. Not only is it saving our customers money, but it makes ordering much simpler and the
final charges much less uncertain. Let us know how the flat rate program works for you. Tell us how we can
improve on this innovative program for your shipments to Hawaii.
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Monday October 13, 2008
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Contacting SPI Supplies and Structure Probe, Inc.
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Hawaii: $44.00 flat rate program!